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Understand your charts

Open Settings in True Progress and visit the frequently asked questions. Illustrated answers explain trends, settled levels, sensitivity, forecasts, What If and Rewind.

Apple Health readings missing?

Check that the readings appear in Apple Health and that True Progress has permission to read the relevant measurement. Open Apple Health, tap your profile, then Apps and True Progress to review access. Return to True Progress and refresh your data.

You can also enter weights manually. Apple’s guide to managing Health data explains permissions and sources.

Kilograms or pounds

Choose your preferred weight unit in Settings. True Progress converts the display while keeping your recorded measurements intact.

Purchases and the introductory trial

Standard includes weight trends, maintenance, Health moving averages, notifications and widgets at no cost. True Progress Plus adds What If and Rewind. True Progress Pro includes Plus and adds advanced change detection to imported Apple Health data, including enhanced Health notifications and widget content.

To try every Pro feature, including Plus, choose the zero-cost “14 day Trial” one-time purchase in Settings > Your Option > Explore options. This is not a subscription. You will not be charged when the trial ends. You can choose a separate one-time purchase of Plus or Pro at any time; otherwise Standard remains available at no cost.

If an upgrade is missing, check that you are using the Apple Account that bought it, then use Restore Purchases in Settings. For billing or refund requests, contact Apple through its refund process.

Privacy questions

Read the privacy policy or email us about access, correction or deletion of information you have sent to support.